Refund Game On Steam

Locate the game you want to refund and select it. If the game is not visible here sadly you can t get a refund it s not eligible. You can t refund games that you purchased outside of steam and added to steam with a product key at least not through steam you d have to request a refund through the original retailer.

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In june 2015 steam as a digital video game distributor issued a policy to allow refund customers can request their money back by returning games that have been purchased in less than 14 days and the game is played no more than 2 hours.

Refund game on steam. If you refund a lot of games valve may consider this abuse and stop offering refunds to you. I requested a refund to the steam wallet after 8 days i am entitled to 30 days under uk law for consumer rights if the game is not of satisfactory quality it doesnt work it is not fit for purpose it is not. If your refund is granted you should get your money back in about a week. Even if you fall outside of the refund rules we ve described you can submit a request and we ll take a look at it.

Select i would like a refund and then i d like to request a. Go to the same steam support page steam help and sign in. Steam will offer refund for in game purchases within any valve developed games within forty eight hours of purchase so long as the in game item has not been consumed modified or transferred. However sometimes refunds are rejected.

Choose a reason you want to refund the game e g purchased by accident. Ideally you need to claim a refund within 14 days of purchase. You can only get a refund on a steam game if you bought it directly from the steam store and you ve played for less than two hours. It s a simple process that involves requesting a refund via an online form.

Here is how to refund any eligible game on steam. Refunds on in game purchases. Go to the steam support page and click purchases then click the game you d like to refund. And if it is not as described by the seller i have read the minimum requirements and i am away above this so it is not as described.

If you bought a game on steam that did not meet your expectations steam does have a policy for issuing refunds. Despite this provision you can still submit the game refund even though it has passed 14 days and 2 hours but you have to wait whether the refund request. Third party developers will have the option to enable refunds for in game items on these terms. How steam refunds work in short.

While you can sometimes save money on steam games by purchasing steam keys from third party game stores this feature encourages you to buy games through steam if you think you might want to refund them.