Steam Refund Game More Than 2 Hours

Refund requests beyond the 2hr mark are considered on a case by case basis. Then dlc is still played less than 2 hours. I ve never been refused a refund if i m under the two hour two week limit.

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When you purchased dlc from steam you can refund it.

Steam refund game more than 2 hours. Your playtime of an included product exceeds 2 hours our refund policy maximum to me the wording particularly the use of refund policy maximum suggests that they don t even consider refunds outside of that limit. Request a refund even if you have played more than 2 hours or purchased more than 14 days ago. If you re under two hours and two weeks they will almost always give you the refund. You must have purchased the game in the last 14 days and you must have played the game for less than two hours.

However there are some conditions that allow you to do the refund. First refunding application must be made within fourteen days after purchasing the dlc. There are more details below but even if you fall outside of the refund rules we ve described you can ask for a refund anyway and we ll take a look. According to valve any refund made within 14 days of purchase for a game with less than two hours of playtime will be automatically approved.

When you can refund a game there are two basic requirements for when you can get a refund. But if the game is unplayable and all your time in game is spent trying to get it to run then they ll most likely let you have it. Kind of nullifies your entire message because if you have good reason your refund will be accepted. If you meet these requirements valve promises it will refund you for any reason.

I was just refunded even though i didn t meet either criteria. If its quite a bit over the 2h mark they re probably going to want proof. If you ve requested a number of refunds recently or. Give a simple explanation of how the game runs very poorly and how the developers failed to rectify the issues from the early access.

You can request a refund even if you ve played the game for more than 2 hours but whether you actually get the refund will be at valve s discretion. They re more willing to give refunds for technical problems but may not be so lenient otherwise especially if the game you want to refund is short. If your reason is anything other than the game not working properly chances are they d just deny it instantly.